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NC Start

North Carolina Systemic, Therapeutic, Assessment, Resources and Treatment (NC START) is a statewide community crisis prevention and intervention program for individuals age 6 and above with intellectual/developmental disability and co-occurring complex behavioral and/or mental health needs. START crisis prevention and intervention services are provided through clinical systemic consultation, training, education, therapeutic respite, crisis response and therapeutic couching. The model works to improve the lives of the individuals served and their families by providing services and supports using a person-centered, positive, multidisciplinary, cost-effective, systemic and evidence-informed approach.

The START program model was implemented in 1988 by Dr. Joan Beasley and her team. The initiative originated in the Center for START Services at the Institute on Disability/UCED at the University of New Hampshire. In 2016 the START model was identified as best practice by the National Academy of Sciences Institute of Medicine.

There are three START teams statewide, one team for each region of the state:
NC START West Asheville Kannapolis/Concord: 888-974-2937; Referrals: 888-974-2937
NC START Central Durham: 919-865-8730, 800-662-7119 x8730; Referrals: 919-865-8730
NC START East New Bern Wilmington: 888-962-3782; Referrals: 252-571-9039


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